The hotel considers managing quality and the environment as pillars to its administration and therefore, it should be considered for all activities within the company. 
Managing quality and the environment are priorities for hotel activities, which is understood as providing satisfaction to the clients’ needs at all times, with a competitive service and relying on the participation of all employees, as well as greater proactivity towards taking care of the environment that surrounds us.
The directives and objectives for quality and the environment that direct the hotel are expressed in this policy, which are structured by the following focal points:

  • Offer products and services that provide satisfaction to clients.
  • Commit that all members of the company will comply with legal requirements, regulations, and other established guidelines to which the organization is registered and pursue continued improvement and contamination prevention.
  • Encourage dialogue, participation, and communication within the organization and with other interested parties
  • Evaluate how documentation is adapted and applied in all areas of the organization.
  • Try to reduce the creation of residues and consume energy and provide training and means for our employees to actively collaborate in this cause. 

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